Privacy

Your photos stay yours.

Last updated: October 21, 2026

The Mac app

Pickology processes photos, previews, metadata, and local AI results on the Mac. It does not upload your photo library to Pickology or use photos to train a model.

Web Remote

Web Remote is an optional HTTP server running on your Mac. When enabled, previews travel directly between your Mac and a paired device on the same local network. Pairing requires the six-digit PIN shown by the Mac, and the saved browser session uses an HttpOnly, SameSite cookie. Because local HTTP is not transport-encrypted, use Web Remote only on a trusted home or studio network. Pickology does not relay the session through this website, Azure, or another cloud service.

This website

This static website does not use advertising, analytics, tracking pixels, accounts, cookies, or contact forms. Azure may retain ordinary infrastructure logs needed to operate and secure its hosting service.

Diagnostics

The app's Copy Diagnostics action includes version, macOS version, hardware capacity, feature state, and item counts. It deliberately excludes photo bytes, filenames, folder paths, EXIF, and GPS information. This report is saved or shared only when you choose to do so.

Optional usage statistics

Usage statistics are off by default. Pickology does not collect or send them until you enable “Share usage statistics” in Privacy & Diagnostics settings. You can withdraw this choice at any time. Earlier versions’ automatically enabled settings are not treated as consent. While enabled, Pickology sends a summary of each meaningful review session to Pickology's Azure service. Summaries include a random analytics-only install ID, session times, app version and build, platform and architecture, total photo count, successful Pick/Reject/Neutral changes by Mac or Remote, bounded active review time, Remote connection state, and Lightroom open requests. The ID is generated for statistics, not derived from hardware, Remote, account, or photo information. It links sessions from the same installation, so these records are not described as fully anonymous. If you turn metrics off, unsent summaries and the local ID are deleted; turning them back on creates a fresh ID.

The collected fields are fixed session aggregates. Pickology never sends photos or photo-level metadata: no thumbnails, filenames, folder paths, media IDs, GPS, or EXIF contents. Metrics also exclude account details, Remote pairing identity, tokens, and logs. Pickology does not intentionally link usage metrics to feedback contact information. In a small Beta cohort, an administrator might still infer a connection from timing and app version; session rows in the dashboard show only the UTC review day and omit the analytics ID. The service receives ordinary network metadata while handling requests; it does not use IP addresses as an analytics identity. Turning metrics off stops future summaries and discards unsent summaries. A request already transmitted may still reach the service; disabling metrics does not delete summaries already received. Beta metrics are scheduled for deletion after 90 days.

Feedback

Send Feedback is an action you choose. It sends your message, category, app version, and optional contact email. Your email is used for follow-up. If you check “Include diagnostic information,” Pickology also sends bounded app and system context; it does not attach the full Safety & Diagnostics report. The checkbox is off by default. Feedback is stored separately from usage statistics and is scheduled for deletion after 90 days.

Deletion and backups

Pickology uses recoverable macOS Trash APIs instead of permanent deletion. Backup verification compares file contents locally. Review every proposed action before confirming it.

Support

For help, privacy questions, or deletion requests, email support@getpickology.com. You can use the app's Copy Diagnostics action; do not include private photos or other material you do not intend to share.